 |
Tonitto's business philosophy was built up on a priority objective, full customer satisfaction, the only reason why we have been engaged for some time now in pursuing and achieving the Total Quality concept in all company sectors by following the logic of continual improvement.
Tradition, Innovation and Service, the concepts summing up our idea of quality, represent our way of being and inspire the work we do for our various business contacts, in the first place our customer.
Tonitto tradition is the will to continue to produce the ancient recipes prepared by Antonio Dovo, paying particular attention to select the best raw materials and to the genuine quality of ingredients. This is how we have earned the welcome name of "home-made ice cream industrialists".
To us, product innovation does not mean that we have to renounce to experimenting new products, both for recipes and packaging, and the large sums invested in research and development do in fact permit us to keep up with increasingly demanding markets and to be in line with the evolution of consumer tastes.
Process innovation is also translated into continuously modernizing our plants, structures and working techniques, to continually improve our products, through repeated and ever stricter tests carefully conducted throughout the entire production cycle, to effectively meet with any demands from customers, also in terms of hygiene and safety.
The Tonitto Service is Total Dedication to the customer, we want them to be aware of the attention and care we put into all aspects of our work, reflected by punctual delivery, orders managed with efficiency, rapidity and reliability by which we can resolve any problems arising, extreme organizational flexibility offering custom-made service where needed. In line with these requirements we can count on a young, enthusiastic and qualified team, constantly updated and educated to a plan we've drawn up aimed at guaranteeing maximum efficiency from all our operators. |
